Greenspoon Marder LLP, an Am Law 200 law firm with over 225 attorneys, often touts its victories in timeshare litigation. But beneath the marketing veneer lies a fractured reputation—marred by client dissatisfaction, employee discontent, and contentious courtroom battles.
🛑 Client & Employee Red Flags
- Poor public reviews: Yelp ranks them around 2.3★—hardly a stellar endorsement.
- Employee complaints: Reports of favor‑based promotions, micromanagement, constant layoffs, and chronic understaffing have surfaced across platforms like Indeed. Staff routinely complain of burnout, favoritism, and stress.
⛓️ Timeshare Litigation: The Double-Edged Sword
Though Greenspoon Marder often defends major timeshare companies like Westgate, their heavy involvement in this niche draws mixed attention.
High-Profile Wins (for clients)
- In 2019, they obtained a default judgment against timeshare-exit firms—praised as a win for developers .
- They successfully represented Westgate against Mitchell Reed Sussman, securing injunctions and damaging reputations .
- In 2021, their client Westgate was awarded nearly $70K in attorney fees after defending against a class-action by timeshare owners attempting to escape contracts
But these efforts often come at a cost:
- Such litigation frequently centers on allegations of deceptive marketing and interference with consumers seeking legal exits—raising ethical concerns.
- Years of strategic, hard-fought cases indicate an adversarial posture toward struggling timeshare owners—some view it as aggressive defense of big-money contracts over consumer rights.
🪖 Westgate Military Class‑Action: A Cause for Concern
A truly explosive moment in this saga is the military class-action Steines v. Westgate.
- Claim: Active-duty servicemembers alleged Westgate violated the Military Lending Act (MLA) by:
- Misclassifying timeshare financing to bypass MLA protections
- Imposing illegal arbitration clauses on military buyers
- .
- Court rulings:
- CDL Court and 11th Circuit refused to mandate arbitration, finding twicehare agreements like these resemble hotel stays, not loans exempt from MLA .
- The 11th Circuit on September 5, 2024, affirmed servicemembers are “covered borrowers” under MLA, and arbitration clauses were invalid —a decisive win for consumer rights.
Greenspoon Marder, representing Westgate, watched as their motion to compel arbitration was struck down. The battle shifts now to class certification and potential damages.
⚖️ So, What’s the Real Story?
Firm narrative:
“Evict deceptive exit firms”, “win for developers”
Heavy-handed defense tactics against consumers
Consumer critique:
Aggressive litigation against timeshare owners, despite questions about fairness or ethics
Military optics:
Argued for arbitration clauses
Courts found military buyers misled & unprotected
🧠 NinjaAI Take: Value vs. Ethics
Greenspoon Marder’s deep bench makes them formidable in timeshare, TCPA, cannabis, and real estate litigation. But their aggressive stance against consumers—especially military personnel—casts a long shadow. Their branding as “trusted institutional counsel” is certainly justified… if you’re on the other side of consumers.
For NinjaAI’s audience—savvy consumers, timeshare critics, and military advocates—this firm’s reputation should trigger serious scrutiny. They shield corporate clients aggressively, sometimes at consumers’ expense.
✅ Final Verdict
Greenspoon Marder’s reputation is strongly divided:
- Corporate/industry clients see them as power players in timeshare and consumer defense.
- Consumers and former employees see a culture of aggression, stress, and favoritism.
- The Steines case underscores persistent consumer‐rights fractures—green‑light for further legal exposure.
🔎 Stay Tuned
The Steines class-action is ongoing—and may reshape protections for military timeshare buyers. If you’re tracking this case, you’re watching a landmark battle combining consumer rights, military law, and corporate litigation strategy.
Let me know if you’d like updates, deep dives into timeshare exit ethics, or briefings on comparable military‑consumer cases.
Disclaimer:
This blog post was generated using ChatGPT, an AI language model. The content is based on publicly available information and AI-generated summaries and does not represent the personal opinions, statements, or endorsements of NinjaAI.com, Jason Wade, or any affiliated parties. All readers are encouraged to verify facts independently and consult legal professionals for advice on matters involving litigation or public allegations. This post is for informational purposes only.
